Subscriber Registration and Authentication
- User registration and account creation.
- Authentication mechanisms, including username/password, PIN, and multi-factor authentication.
Subscriber Profile Management
- Personal information management (name, contact details, etc.).
- Parental control settings to restrict access to content by age or rating.
- Blackout management for regional or contractual restrictions.
Access Control and Authorization
- Authorization of channels and content based on subscription tier.
- Parental control settings to restrict access to content by age or rating.
- Blackout management for regional or contractual restrictions.
Subscriber Billing and Invoicing
- Billing cycle management (monthly, yearly, etc.).
- Invoicing and payment processing.
- Subscription plan changes and upgrades.
Content Access and Entitlements
- Assigning access rights to specific channels, VOD (Video on Demand) content, or packages.
- Real-time entitlement updates based on subscriber's subscription status.
Subscriber Device Management
- Registration and management of authorized devices (set-top boxes, smartphones, tablets, smart TVs, etc.)
- Support for simultaneous device streaming limitations.
Customer Support Integration
- Integration with customer support systems for issue resolution and query handling.
- Logging and tracking of customer interactions and issues.
Subscriber Analytics and Reporting
- Usage statistics and reports on subscriber behavior.
- Monitoring and reporting on service quality and performance.
Security and Fraud Prevention
- Protection against unauthorized access and content privacy
- Monitoring for unusual account activity to detect fraud.
Content Licensing and Rights Management
- Managing contracts and agreements with content providers.
- Ensuring compliance with content licensing agreements.
APIs and Integration
- APIs for third-party integration with other systems (e.g., content delivery, advertising, analytics).
Scalability and Redundancy
- Ability to scale as the subscriber base grows.
- Redundancy and failover mechanisms to ensure high availability.
Content Search and Discovery
- Efficient content search and discovery features.
- Integration with EPG (Electronic Program Guide).
Subscriber Notifications
- Sending notifications for billing, service updates, and promotions.
Content Monetization
- Support for pay-per-view (PPV) and ad-based revenue models.
User-Friendly Interface
- Intuitive user interface for subscribers to manage their accounts and access content easily.
Data Security and Privacy Compliancee
- Compliance with data protection regulations (e.g., GDPR) to safeguard subscriber data.
Content Delivery and CDN Integration
- Integration with Content Delivery Networks (CDNs) for efficient content delivery.